Frequently Asked Questions
What are the rates of your services?
Yard Waste Rollout: $25/ per month
Yard Waste Dumpster: $25/ per month
The full season cost: $175.00
Extra Pick Up: $17/ per dump
Off Season Pick Up: $17/ per dump
When does Yard Waste Service start?
Yard Waste Season is April through October. Our first pick up will be Thursday, April 3rd, 2025. The normal season will run through Thursday, October 30th, 2025. If you have any questions about what you can and cannot put in the yard waste container, please do not hesitate to call.
What are the guidelines?
2025 GUIDELINES
1. No tree limbs of any size. Rose bush or shrub clippings are okay if they are not bigger than your thumb and are cut to 12” lengths.
No plastic bags.
2. NO TRASH OF ANY KIND. We will not dump the container until the trash is cleaned out. The customer is responsible to keep only yard waste in the container. If we sort out the trash, there will be a minimum sorting charge of $100. If you have a dumpster, there are hooks on the sides that you can add a chain and lock to keep it locked up when you are not using it to ensure no one else misuses the dumpster.
3. Do not pack yard waste in the rollout containers. If you do, it will not dump properly. If it does not dump, it is the customer’s responsibility to dig it out. The customer can then dump it themselves or call us to dump it again, this will incur an additional charge, or wait until the following Thursday to have it dumped. We have found that if you put a little bit of water in the rollout (about 6 to 8 inches in the bottom of the rollout, don’t flood it!) it will dump better.
4. When rollouts are delivered, they will be placed in the spot where we intend for them to be dumped. If they are not in this spot, they will not be dumped.
5. Rollouts must be out and dumpsters unlocked by 7:00 AM on Thursdays, April through October.
What are your terms and conditions?
ACCOUNTS MUST BE KEPT UP TO DATE ON PAYMENT. NON-PAYMENT AFTER 2 MONTHS WILL RESULT IN CONTAINER BEING REMOVED AND PAYMENT MUST BE MADE FOR A FULL SEASON TO HAVE THE CONTAINER RETURNED.
IF TRASH IS FOUND IN DUMPSTER, A MINIMUM $100 SORTING FEE WILL BE CHARGED.
Do you dump yard waste in off season?
Yes, we do provide off season pick ups (November-March). Currently, our off season rate is $17/ per dump.
You can request an off season pick up by calling our office at (785) 890-8080 or send an email at inthecanllc@gmail.com
Why am I receiving a bill?
JUST TO MAKE CLEAR: If you kept your container over the winter months, the season begins April 1st.
Billing will resume whether you use it or not; mandatory service payments will run on April through October.
Container Picked Up?
If you had us pick up your container at the end of last season and you need us to deliver a new one; please call us and we will get one delivered to you.